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Terms and conditions

Please read our terms and conditions carefully before making your reservation. A valid credit card is required to guarantee a reservation. This guarantee may be made confidentially by secure server at the time of making a reservation or by sending bvilla a credit card guarantee via fax.

Rates are Inclusive of 21% government tax and service charge.
Surcharge is applicable for certain periods.
Check in time is 14:00 hours and check out time is 12:00 noon.
Deposits or credit card guarantee is required to confirm a reservation.

For high season period (August 1st – 31st and December 25th – January 5th ) the cancellation after 21 days prior to check – in date will result 50% charge from total accommodation charges
For Low Season period (September 1st – December 24th and Jan 6th – July 31st ) the cancellation after 14 days prior to check in date will result 50% charge from total accommodation charges Cancellation or Amendment within 7 days prior to arrival will be subject to the full charge of the length of stay and will be deducted from the credit card details given.
In case of no show or early departure than the reserved departure date, the total length of stay will be charged.

Please note that guarantee payments by Traveler’s Cheques or personal cheques will not be accepted.

Privacy Policy

bvilla has a strong commitment to providing excellent service to all of our customers and visitors of our Web sites, including respecting your concerns about privacy. We understand that you may have questions about how we collect and use the information that you provide to us. We have prepared this statement to inform you of the privacy principles we obtain from our customers, including information we obtain through this Web site.

This statement contains general and technical details about the steps we take to respect your privacy concerns. The type of personal information collected and held by bvilla from its customers depends on the type of transaction that has been undertaken with us. For example, when making a reservation, only the information required to effect and confirm the reservation will be collected.

Your personal information may be used to provide the service that you require, manage and administer your stay and all aspects associated with it, including billing , conduct appropriate credit checks, provide information on promotions and accommodation packages, manage and develop our business systems including the testing and upgrading of these systems.

We will disclose our customer’s personal information to outlets within the bvilla system, your authorized representatives or legal advisers, credit agencies to conduct credit checks, government and regulatory authorities / organizations, as required by law and our related companies.

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